Founders Wayne and Cora Taylor set high standards when they launched Indian Trails back in 1910. Our drivers today don’t need to ferry passengers across rain-swollen creeks like they did back then, but we do our utmost to follow the founders’ lead by ensuring a high-quality experience on EVERY trip.
When you call Indian Trails, you talk with a real person – not an automated system. We have full-time sales associates that are available Monday through Friday, 8:00 am to 5:00 pm, to help plan the best transportation solution for your needs, whether it is a one bus charter to a baseball game, or providing efficient shuttle service for thousands of people as part of a convention. We can quickly recommend a plan and pricing without having to leave a voicemail in system or wait for someone to call you back, sometimes days as other companies might do.
We also operate a true 24 hour dispatch system, with trained supervisors on duty during all hours of the day, 365 days a year, to handle any of your last-minute changes or needs. Our dispatchers can be accessed at any time, regardless of whether or not our business office is closed.
Additionally, we employ and assign only professionally-trained drivers who complete our own rigorous training program. This paid training program, one of the best in the country, consists of 3-4 weeks of comprehensive instruction by certified trainers, both in the classroom and over-the-road. Each driver is also subject to pre-employment background checks and both pre-employment and ongoing random drug and alcohol tests. Our safety programs rank among the best, and the U.S. Department of Transportation ranks Indian Trails in the top 5 percent of carriers in the country for safe driving and equipment.
Speaking of equipment, we only operate newer-model motorcoaches that meet the latest EPA requirements for emissions reduction. Each is a 2012 or newer model with many deluxe amenities, so you are guaranteed a newer model coach with every order. Every coach is maintained by our full-time staff of maintenance experts at each of our three full-service maintenance facilities.
While Indian Trails is never the lowest cost carrier, we focus on providing the best value for your money. So experience the Indian Trails difference, and call us today!